Website Outage

Posted on April 21, 2010 User

Memverse experienced a significant outage starting shortly after midnight. This was the message from the Dreamhost data center in Los Angeles:

We’re very sorry about the inconvenience this is causing, but we are experiencing some network issues with some servers in our LAX data center. This is causing downtime for Private Servers and MySQL. Our network engineer is on site and we hope to have this issue resolved as quickly as possible.

Unfortunately, it lasted much longer than anticipated. After spending some time with their support staff they let us know that they have also been having widespread problems with the stability of their servers. Some of you have occasionally reported errors cropping up and I suspect that those might be related.

Thanks to everyone who has reported bugs and problems with the website. It has been very helpful as some of the problems were not even showing up in the usual error log files. We continue to work on the stability of the website and hope to minimize these type of outages as much as possible.

Admin

website performance

6 responses to Website Outage

Rebecca King says:
04/21/10 at 11:08:35

Thank you Andy for this blog. It relieves me to realize it isn't a problem with my computer. We appreciate all the time you spend on these types of issues!!! God bless you!

lee says:
04/21/10 at 12:46:50

oh that was scary when I couldn't get on this morning. It made me realize how important this site is to me. Thank you so much for all you do.
God Bless

Karlyn says:
04/21/10 at 14:57:46

I'm glad that the site is back up and running. Thanks for all the work you do.

John Henderson says:
04/22/10 at 03:43:13

Hi Andy, I have had some of my memorized verses go from being memorized to learning all by themselves.
Hebrews 1:2 and Hebrews 1:3. I have already memorized these two, but one morning, it may have coincided with the server problems, they mysteriously changed to brand new verses. Have any others reported similar problems?

John Henderson

Andy says:
04/22/10 at 10:14:00

John, let me look through the log files and see if anything shows up. It doesn't seem likely, though, that your verses could have been reset due to the server problems. Unless there was a long delay and you clicked on button 1/2. I'll take a look.