We've added a page which allows you to search the support forum for answers to your questions. It is located under the 'Contact' menu and is labeled 'Help & Support'. If you haven't signed up for the forum, this would be a great time to do so. Just click on the 'Feedback' tab on right edge of your browser window. There is a good chance that your question has already been asked by someone else.
Second, a very big thank you to everyone who is helping out on the forum. It's great to see such quick responses and it has been a tremendous help.
support, GetSatisfaction, forum